Frequently Asked Questions
Find answers to common questions
How should I care for my BaubleBar jewelry?
To maintain the shine of your pieces, avoid contact with water, perfumes, and lotions. Store your jewelry in a dry place and clean it gently with a soft cloth.
Do you offer a warranty on your products?
Yes, we offer a 6-month warranty on all jewelry items covering manufacturing defects. Please contact our support team with your order number and a photo of the item.
Can I customize or engrave my items?
We offer a wide selection of personalized and made-to-order pieces. Please note that custom items typically require 3-4 weeks for production and are final sale.
Are your earrings hypoallergenic?
Most of our earrings feature surgical steel or titanium posts, making them suitable for sensitive ears. Please check the 'Product Details' section on specific items for material specifics.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. You can cancel or modify your order within 30 minutes of placement by contacting customer service.
Do you offer gift wrapping?
Every BaubleBar order arrives in our signature packaging. You can also add a personalized gift message at checkout.